Managing users
Create, search, archive, update, edit - everything you need to know about user management
Create & manage user data
Add users and update details
- To add users, click on the green plus button and add user details. Ensure you have the right employee ID and email address
- Click on any user to quickly edit user details
- Once you’ve added users, you can invite them to set a password (which is not required if you’ve implemented Single Sign On, which you should)
Performance Leader can sync with your HR or payroll system. This is a far more secure, accurate and efficient way of updating user data. It also ensures users who have left are automatically archived.
Upload files, download reviews and update financials
- Click into a user account to view more information and options
- Files uploaded here will be visible to users under their profile
- Click on “Financials” to make quick edits. You can also bulk import financial information
Search and filter users (including admins)
- Use the search bar or filter tools to sort, search and filter users
- Adjust what you see by toggling columns on and off
Disable or enable accounts
- Click on “inactive” option to disable an account. The user will immediately lose access to Performance Leader.
- All user data is retained as per our data retention polices. Re-enabling a user (by going to “inactive” and toggling the use back on) will make user data accessible.
Manage user roles and special permissions
Below are the 3 user permission levels available and what they mean:
Modules and functionality | User data | Use case | |
Super admin | Change all module, system language, logo etc | Read and write access all user data | Manage entire system |
Restricted admin | Only access Reporting, Review modules and Tools. | Read and write access, restricted to specific department, roles and location | HR business partners |
Leadership view | No access to modules | Read only access, scoped by department, roles and location | Team leaders, practice managers |
Admin & restricted admin privileges

- Select a user and click on “View full details”. Then scroll down to “Account type” to give a user Super admin or restricted admin permissions
“Test accounts” are designed for testing. They don’t show up in feedback requests and are skipped when syncing live users.
Leadership views

- Select a user and click on “View full details”. Then select “Roles”
- Check the leadership access box to configure the scope. Select the appropriate template from the dropdown, if one does not exist, create it by going to Settings > Leadership access. Super admin access will be required to create a leadership access template.
Special user-level permissions
- Select a user and click on “View full details”. Then select “Roles”
- Below are a list different settings on this page and what they mean
Option | What it does |
Does this user have access to create plans? | Allows users to create a new plan. This is only relevant if using Objectives and Plans. |
Does this user have access to create and initiate surveys? | Users will be able to create surveys. This is only relevant if using the Survey module. |
Can this user request feedback from external sources? | Users will be able to request feedback from outside the firm. This is only relevant if using the Fast Feedback module. |
Should this user receive the weekly admin system activity report? | Users receive an email each week with a snapshot of activity across the entire site. It also includes a list of super admins and restricted admins. |
The “Weekly System Report” option sends a whole site activity report each week to the nominated user. For updates catered to managers and firm leaders, see “Monthly update” emails instead.
Did this answer your question?
😞
😐
🤩